Effective Date: September 26, 2024
At SST Group (“we,” “our,” or “us”), we are committed to protecting the privacy and personal information of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, SSTGROUP.CA (the “Site”). By using our Site, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of personal information when you interact with our Site or services:
- Personal Identifiable Information (PII): This includes information such as your name, email address, phone number, and postal address when you voluntarily submit this data via contact forms, subscriptions, or other means.
- Non-Personal Information: Information about your visit to the Site that cannot be used to identify you personally, such as IP addresses, browser types, referring websites, pages visited, and timestamps.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, operate, and maintain our Site and services.
- Communication: To respond to your inquiries, send updates, marketing materials, or information related to services you’ve requested.
- Improvement of Services: To analyze user behavior and trends to enhance the performance, functionality, and content of our Site.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors, hosting providers, and analytics services. These service providers are obligated to keep your information secure and confidential.
- Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small text files stored on your device that allow us to recognize your browser and capture certain information. You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use some features of the Site.
5. Data Security
We take reasonable measures to protect the personal information you provide against unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete personal information.
- Deletion: Request that we delete your personal information, subject to legal obligations.
- Data Portability: Request a copy of your personal data in a structured, commonly used format.
To exercise any of these rights, please contact us at the information provided below.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after such changes signifies your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
SST Group
29 Haas Rd,
Etobicoke, ON M9W 3A1
Phone: (905) 564-5400
Email: info@sstgroup.ca